I. Information That We Collect
Personal Information
On our Opt/In Feedback webpage, we request that you supply us with "personal information," such as your name, email address, mailing and shipping addresses, home or work telephone number and zip code. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through our online form. Although you do not have to provide us with any information to visit our website, you may not be able to fully utilize all of the services we offer if you choose not to provide certain information. If you do choose to give us personal information through our website, we will collect and retain that information. The IICRC does not sell, trade, or rent your personal information to third parties.

Cookies
We use "cookies" to enhance your visits to our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what websites, pages, or advertisements your browser has accessed. We use cookies to store information and personalize your experience with our website. For example, cookies allow our website to recognize your browser as a previous visitor, and thus save and remember any preferences that may have been set while you were previously browsing our website.

Most browsers can be set to notify you when a cookie is being placed on your computer. Most browsers can also be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or "help" function of your specific browser and operating system software.

II. How We Use the Information We Collect
Opt-In | Opt-Out | Email Communications
We use your personal information to provide you any services that you may request or require, to communicate with you and to allow you to participate in our email communications.
If you complete our Opt In/Feedback form with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. You will also have the opportunity to subscribe to an email list or electronic newsletter that will send information about our website to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time that we not email you in the future by clicking the "unsubscribe" link which is included at the bottom of any email that you receive from us, or by contacting us at consumerfeedback@iicrc.org. If you unsubscribe, we will make reasonable efforts to discontinue these email communications as soon as practicable.

III. Security of the Information We Collect
The security of your personal information is important to us. We maintain physical, electronic and procedural safeguards to secure your personal information. However, "perfect security" does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within a database that we control. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won't be intercepted while being transmitted to us over the Internet.

IV. Accuracy of the Information We Collect
Any questions you may have regarding our Privacy Policy, the accuracy of your personal information or the use of your personal information, or any requests that we correct, update, or remove your information in our database, should be directed via email to consumerfeedback@iicrc.org, or via telephone to (360) 693-5675. You also can write us at:

IICRC Administrative Office
2515 E. Mill Plain Blvd.
Vancouver, WA 98661

This Policy is effective as of August, 2004. We reserve the right to change this Policy at any time and will post any changes to this Policy as soon as they go into effect. Please refer back to this Policy on a regular basis.