arrHitInfo=new Array("“standard,9,1","”i,9,1","1972,8,1,9,1,15,1,18,1,19,1,36,1,38,1,39,1,40,1","2003,40,1","2004,8,1,18,1,21,1,28,1,36,1,39,1","20th,12,1,37,1","2515,28,1","4624,12,1,15,1,34,1,37,1,38,1,45,1","5675,8,1,28,1,36,1","8122,15,1,18,1,38,1,39,1","8176,8,1,36,1,40,1","8187,12,1,37,1","8211,29,2","8220,25,1","8354624,43,1","98661,28,1","ability,6,1","able,2,1,30,1,28,1,35,1","aboutcarpetperformance,2,1","absorption,6,1,12,1,37,1","abundance,35,1","abuse,5,1","accept,28,1","access,8,1,21,1,36,1","accessed,28,1","accidents,3,1","accomplished,15,1,38,1","accordance,8,1,9,1,12,1,23,1,35,1,36,1,37,1","according,8,1,36,1","accumulate,42,1","accumulates,42,1","accumulation,42,1","accuracy,28,2","accusamus,14,2","acid,15,4,38,4","acne,5,1","action,25,1,40,1","active,45,1","activities,12,2,18,1,37,2,39,1","add,10,3,35,1","added,9,1,27,1","addition,15,1,38,1","additional,10,1,12,1,35,1,37,1,42,1","additionally,12,1,37,1","address,10,2,18,1,28,2,39,1","addresses,28,1","addressing,18,1,39,1","adequate,30,1,35,1","adipisci,14,1","adjuster,12,1,37,1","administration,18,1,39,1","administrative,28,1","adobe,13,1,27,1","advance,9,1","advents,45,1","adverse,12,1,32,1,37,1","advertisements,28,1","advice,29,1,16,1,17,1,25,1,40,1","aesthetic,15,1,38,1","affect,28,1","affected,12,2,25,1,26,1,37,2,40,1,43,1","affects,12,1,37,1","agent,12,2,16,1,37,2","agents,26,1","aging,5,1,34,1","aid,25,1,40,1","air,6,1,12,1,15,1,18,1,24,1,37,1,38,1,39,1,43,1","alabaster,15,1,38,1","alberta,22,1","alike,35,1","aliquam,14,2","aliquid,14,1","allow,12,1,28,2,37,1","almost,24,2","alone,45,1","along,4,1,5,1,30,1,17,1,34,1","already,28,1","alternative,5,1,11,1,34,1","although,28,2","always,11,1,15,1,24,1,28,2,38,1,42,1,43,1","america,25,1,40,1","amount,15,1,28,1,38,1","amp,22,4","amplification,12,2,37,2","analysis,2,1,17,1","animal,26,1","answer,35,1","anyone,2,1,4,1","anywhere,24,1","appear,1,1,12,1,22,1,37,1","appearance,1,3,32,2,16,2,34,1,42,1","appliances,12,1,15,2,37,1,38,2","applicable,35,1","application,12,1,15,1,37,1,38,1","applied,10,1,18,1,39,1","apply,15,1,38,1","appname,22,1","appropriate,15,1,26,1,28,1,35,1,38,1","approved,9,1","approves,8,1,15,1,18,1,36,1,38,1,39,1,40,1","arcca,22,1","area,12,2,30,2,17,1,23,3,24,1,25,1,37,2,40,1,43,1","areas,3,1,12,1,15,2,37,1,38,2,40,1,43,1","arise,30,1","arises,26,1","arising,5,1","arpet,34,1","arrive,15,1,38,1","article,10,1","ashes,15,1,38,1","ask,4,1,12,2,37,2","assemblies,33,1","assess,12,1,15,1,25,1,37,1,38,1,40,1","assessed,43,1","assessing,12,1,37,1","assessment,12,5,37,5","assist,18,1,39,1","assistance,13,1,29,1","assists,25,1","associated,26,2","association,22,10","associations,8,1,9,2,15,1,18,1,35,1,36,1,38,1,39,1,40,1","assumenda,14,1","assurance,9,2,23,1","assured,12,1,37,1","astounding,35,1","atlanta,25,1,40,1","attached,42,1","attachments,42,1","attempt,12,1,29,1,37,1","attempting,15,1,38,1","attendance,2,1","attending,45,1","attention,32,1","attics,12,1,37,1","attractive,12,1,29,1,37,1","attribute,8,1,36,1","august,28,1","australia,8,1,15,1,18,1,22,2,36,1,38,1,39,1,40,1","australian,22,1","aut,14,4","autem,14,1","authority,25,1,40,1","automatically,21,1,26,1","availability,25,1,40,1","available,8,1,12,1,25,1,35,1,36,1,37,1,40,1","average,5,1,34,1","aware,33,1","away,12,1,37,1","awcc,22,1","az,22,1","backgrounds,2,1","backings,3,1","bag,42,2","based,12,2,37,2","basements,12,1,37,1","basic,35,1","basis,28,1","bath,15,1,38,1","bathrooms,15,1,38,1","bc,22,1","beautiful,1,1,16,1,34,1","beauty,3,1,6,2,16,1,42,1","became,12,1,37,1","because,2,1,11,1,12,1,32,1,15,2,28,1,37,1,38,2","become,1,1,33,1,35,1","becomes,15,1,24,1,38,1,43,1","begin,17,1","beginning,15,1,25,1,38,1,40,1","begins,3,1","begun,29,1","belongings,15,1,38,1","benefit,9,2","benefits,25,1,40,1","best,6,1,24,2,35,1,43,1","better,11,1,17,1,42,2","between,35,1","beyond,16,1","big,25,1,40,1","black,12,1,37,1","bleach,5,2","bleached,3,1","bleaching,5,1","block,9,1","blocks,12,1,37,1","blvd,28,1","board,9,4","body,9,2,19,1,45,1","bold,10,1","bookmark,13,1,22,3,27,1","both,29,1","bottom,28,1","bound,5,1,34,1","brands,8,1,15,1,18,1,36,1,38,1,39,1,40,1","breach,21,1","breakers,12,1,37,1","britain,8,1,15,1,18,1,36,1,38,1,39,1,40,1","broken,40,1","brought,15,1,38,1","browser,22,1,28,4","browsers,28,2","browsing,28,1","buckles,3,1","build,16,1","building,6,2,12,2,15,1,18,2,37,2,38,1,39,2","buildings,6,1,26,1","burns,3,1","burst,24,1","business,10,1,11,4,13,1,29,3,32,1,16,1,24,2,40,1","businesses,45,1","call,1,1,15,1,16,1,34,1,38,1,43,1,45,1","canada,8,1,15,1,18,1,22,2,36,1,38,1,39,1,40,1","cannot,23,1,28,1","car,1,1","care,9,1,23,1","carefully,42,1","carolinas,25,1","carpet,1,8,2,8,3,7,4,1,5,4,6,7,10,2,12,1,13,2,30,1,15,1,20,1,22,8,26,1,34,7,35,3,37,1,38,1,42,11,45,1","carpets,34,1,45,1","carried,15,1,38,1","carry,35,1","cases,15,1,38,1","categories,2,1,12,1,37,1","categorization,12,2,37,2","category,12,1,37,1","cause,3,1,15,2,38,2","caused,12,2,15,1,37,2,38,1,40,1","causes,11,1,34,1","causing,15,2,38,2","cavities,33,1","ccinw,22,1","ceilings,12,1,37,1","celdon,15,1,18,1,38,1,39,1","center,23,1","century,12,1,37,1","ceramic,10,1,16,1,20,1","certain,28,1,45,1","certificate,12,1,29,1,37,1","certification,8,4,9,4,12,3,13,1,29,1,15,3,18,3,19,1,22,1,25,2,27,1,34,1,35,1,36,4,37,3,38,3,39,3,40,4,42,1,43,1,45,2","certifications,8,1,36,1","certified,1,2,2,1,3,2,4,3,5,2,6,1,8,8,9,8,11,1,12,9,29,2,30,1,32,3,15,4,16,2,17,1,18,1,19,2,20,2,22,1,23,5,24,2,25,3,26,2,27,1,33,1,34,2,35,1,36,8,37,9,38,4,39,1,40,4,43,3,45,3","­certified,8,1,36,1","certifiedcleaners,21,2,35,1,42,1","certifying,19,1","cfi,22,1","chain,2,1","chair,8,1,36,1","chairman,25,1,40,1","challenging,29,1","chances,12,1,33,1,37,1","change,28,2","changes,28,1","characteristics,2,1,17,2","charlie,8,1,36,1,40,1","checking,12,1,37,1","children,1,1","china,15,1,38,1","choice,35,1","choices,45,1","choose,28,2,45,1","choosing,13,2,35,2,45,2","chosen,23,1","chronic,24,1,43,1","chuck,5,1,34,1","circuit,12,1,37,1","circumstances,12,1,37,1","cites,18,1,27,1,39,1","city,10,1","clean,1,2,11,1,12,1,30,1,32,2,15,3,16,1,18,1,37,1,38,3,39,1,45,1","cleaned,6,1,15,1,18,1,38,1,39,1","cleaner,1,2,4,1,42,1","cleaners,8,1,15,1,18,1,22,6,35,2,36,1,38,1,39,1,40,1,42,2,45,1","cleanfax,22,2","cleaning,1,2,3,1,4,3,6,2,8,5,9,2,10,5,11,1,12,2,13,3,30,1,15,7,16,2,18,4,19,4,22,6,24,1,25,2,26,2,27,1,32,3,34,3,35,5,36,5,37,2,38,7,39,4,40,5,42,7,43,1,45,5","clear,12,1,37,1","clears,15,2,27,1,38,2","clicking,28,1","clings,42,1","close,15,1,38,1","clothing,15,1,38,1","cmcdonald,8,1,36,1,40,1","co,22,1","code,10,1,28,1","coffee,5,1","cold,40,1","collect,12,1,28,7,35,1,37,1","collected,12,1,37,1","collecting,28,1","collection,6,1,12,1,37,1","color,3,1,5,3,6,2,13,1,32,1,34,4","com,8,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1,42,1","combined,2,1,12,1,29,1,37,1","combines,15,1,38,1","combustion,15,3,38,3","come,6,1","comes,17,1,33,1","coming,3,1","comment,23,1","comments,10,1,28,3","commercial,2,1,6,3,7,1,21,1","committed,12,1,37,1","committee,9,4,25,1,40,1","commodi,14,1","common,3,1,9,1,33,1","communicate,12,1,28,1,37,1","communicated,21,1","communication,9,1,18,1,39,1","communications,21,1,28,4","companies,8,1,23,1,36,1,45,1","company,4,1,9,2,10,1,45,1","complaint,17,1,35,1","complaints,2,1","complete,10,1,15,1,28,1,38,1,42,1","completed,4,1,8,1,9,1,23,1,36,1","completion,12,3,37,3","complex,29,1","comply,35,1","component,6,1","components,12,4,18,1,37,4,39,1","composites,17,1","computer,28,3","concept,12,1,37,1","concern,12,1,37,1","concerned,24,1","concerns,18,1,39,1","conclusion,12,1,37,1","concrete,17,1","condensing,24,1,43,1","condition,11,2,12,2,29,1,15,2,24,2,37,2,38,2,42,1,43,1","conditions,5,1,12,1,15,2,21,1,24,1,26,1,33,2,37,1,38,2,40,1","conduct,32,1","conducted,8,1,12,1,36,1,37,1","conference,10,1","confirm,4,1,12,1,18,1,37,1,39,1","confirming,4,1","conscious,11,1,15,1,38,1","consectetur,14,1","consequatur,14,1","consequences,33,1","consider,5,1,8,1,33,1,34,1,36,1","considerably,12,1,37,1","considerations,12,1,37,1","considered,12,3,29,1,37,3","consistent,28,1","consists,12,1,37,1","construction,6,1,7,1,20,1","constructions,30,2","consult,28,1","consulting,35,1","consumer,2,1,4,1,8,3,15,1,18,1,22,1,34,1,36,3,38,1,39,1,40,1","consumerfeedback,28,2","consumers,8,4,9,3,10,1,20,1,27,1,32,1,36,4,40,1,45,2","contact,8,1,10,1,12,2,13,1,15,2,36,1,37,2,38,2,43,1","contacted,25,1,40,1","contacting,8,1,28,1,36,1","contain,24,1,43,2","contained,21,3","containing,24,1","contains,22,1","contaminated,12,1,37,1,43,1","contaminates,26,2","contamination,12,4,18,1,24,1,37,4,39,1,43,2","content,12,3,21,1,37,3","contents,11,1,12,8,18,2,33,2,37,8,39,2","continue,1,1","continuing,12,2,29,1,37,2","contract,4,1,45,1","contractors,29,1,20,1,22,1","contracts,18,1,39,1","contributes,15,1,38,1","control,10,1,11,1,12,1,28,2,15,1,37,1,38,1","controlled,8,1,15,1,18,1,36,1,38,1,39,1,40,1","controlling,9,1","controls,18,1,39,1","convenience,21,1","conventions,45,1","cookie,28,2","cookies,28,10","cool,24,1,43,1","coordinate,11,1","coordination,12,1,37,1","copied,21,1","copy,21,2","copyright,21,5","corporation,9,1","correct,28,1,26,1","correction,5,1,34,1","correctly,11,1,15,1,38,1,43,2","corroded,15,1,38,1","corrodes,15,1,38,1","corrosion,11,1,15,1,38,1","cost,8,1,11,1,29,1,35,1,36,1","costly,11,1,12,1,15,1,37,1,38,1","costs,11,1,15,2,38,2","could,24,1","counter,15,1,38,1","counteractants,26,1","counterbalance,15,1,38,1","countless,5,1","countries,19,1","country,10,1","coupled,6,1,32,1","courses,2,1,17,1","courteous,35,1","cover,12,1,37,1","coverage,15,1,38,1","covered,18,1,39,1","covering,5,1,6,1,19,1,20,1,22,1,34,1","coverings,17,1","craig,15,1,18,1,38,1,39,1","crawlspaces,12,1,37,1","create,15,1,24,1,38,1,43,1","created,42,1","creating,33,1","creator,21,1","credentials,4,1","credible,13,1,18,1,25,1,39,1,40,1","cri,22,1","criteria,8,1,12,1,15,1,18,2,36,1,37,1,38,1,39,2,40,1","criterion,12,1,29,1,37,1","critical,6,1","cross,43,1","crosscontamination,18,1,39,1","crystal,15,1,38,1","ct,22,1","ctrl,22,1","culprits,5,1","cupiditate,14,2","current,8,1,13,1,27,2,36,1","currently,9,2,19,1","currents,15,1,38,1","custom,30,1","customers,35,1","cutting,42,1","daily,5,1,12,1,25,1,34,1,37,1,40,1","damage,3,1,5,1,10,2,11,3,12,11,29,2,15,6,24,1,25,2,33,5,34,1,37,11,38,6,40,3,42,1,45,1","damaged,11,1,12,5,29,1,30,1,15,1,37,5,38,1","damp,16,1","data,12,3,28,1,37,3","database,9,1,28,2","databases,28,1","day,1,1,12,1,33,1,37,1","days,15,1,38,1","deal,12,1,26,1,33,1,37,1","dealing,2,1,26,1,33,1","debitis,14,1","debris,15,1,38,1","decontamination,26,1","decor,30,1,16,1","deem,28,1","define,12,1,37,1","defining,12,1,37,1","degree,12,1,33,1,37,1","dehumidification,12,2,33,1,37,2","delamination,33,1","delayed,11,1,15,1,38,1","delicate,30,1","deodorants,15,1,38,1","deodorization,11,1,15,1,38,1","deodorized,15,1,38,1","deodorizing,15,1,26,1,38,1","dependent,6,1","deposited,15,1,38,1","deposition,15,1,38,1","describe,10,1","design,6,1","designed,17,1","designers,20,1","desirable,6,1","destroy,21,1","destruction,15,1,38,1","detection,26,1","detectors,12,1,37,1","deterioration,3,1","determine,12,2,37,2","determined,8,1,36,1","determining,18,1,39,1","developed,18,2,25,1,39,2,40,1","develops,8,1,9,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1","did,10,1","difference,35,1","different,30,1","differs,24,1","difficult,15,1,35,1,38,1,45,1","direct,15,1,38,1","directed,28,1","directors,9,4","disaster,9,2,12,3,29,2,19,2,26,2,27,1,37,3","disasters,12,1,25,3,33,1,37,1,40,1","discolo,34,1","discolor,15,4,38,4","discoloration,5,1,33,1,34,1","discolorations,3,1,5,2","discontinue,28,1","discuss,11,1,15,1,38,1","disorders,18,1,39,1","disp,43,1","display,21,1","displayed,21,1","disposed,18,1,35,1,39,1","dissolve,15,1,38,1","distinctio,14,1","distribute,21,1","distributed,21,1","divide,12,1,37,1","divided,12,1,37,1","division,22,1","document,8,1,22,2,33,1,36,1","documentation,18,1,39,1","documents,13,1,27,1","doesn,45,1","dolorum,14,1","download,21,1","downloaded,21,2","dramatically,29,1","draperies,12,1,37,1","drastically,24,1","drink,5,1,34,1","drive,28,1","dry,24,1,42,2,43,1","drying,10,1,12,7,37,7","due,1,1,15,1,38,1","dull,1,1","dulls,42,1","durability,6,1","during,12,2,15,1,37,2,38,1,42,1","dust,42,1","dyes,30,1","early,3,1","easier,5,1","easily,13,1,30,1,22,1,27,1","easy,16,1","edge,8,1,36,1","edges,42,1","education,12,3,29,3,37,3,45,1","educational,8,1,9,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1","effect,28,1,32,1,33,1","effective,28,1","effectively,42,1","effects,11,1,12,1,15,3,18,1,33,1,37,1,38,3,39,1","efficiency,43,1","efficient,33,1","efficiently,33,1","efforts,28,1,25,1,40,1","eldon,15,1,18,1,38,1,39,1","electrical,12,2,37,2","electricity,12,1,37,1","electronic,12,1,28,2,21,1,37,1","electronically,28,1","elects,9,1","eliminate,3,1,18,1,39,1","eliminated,29,1,43,1","email,28,9","emailed,8,1,36,1","employ,8,1,15,1,18,1,35,1,36,1,38,1,39,1,40,1","employed,6,1","employing,8,1,36,1","empty,6,2","encapsulate,15,1,38,1","encounter,3,1","encourage,10,1","encryption,28,1","end,8,1,15,1,22,1,36,1,38,1","endcontact,18,1,39,1,40,1","ends,15,1,38,1","engage,35,1","engine,10,1","engineered,16,1","engineering,18,1,39,1","england,22,2","enhance,28,1","enhances,30,1","enim,14,2","ensure,8,1,12,1,15,1,24,1,33,1,34,1,36,1,37,1,38,1,43,1","ensures,11,1","enter,19,1","entering,8,1,36,1","entire,8,1,19,1,36,1","entity,9,1","environment,24,1,32,1,43,1","environmental,6,1,32,1","eos,14,2","epa,22,1","equipment,6,1,12,1,16,1,26,1,35,1,37,1,42,1,43,1","erase,28,1","escalate,11,1,15,2,38,2","especially,42,1","essential,12,1,33,1,37,1","est,14,3","establish,12,1,33,1,37,1","established,8,1,15,1,18,1,36,1,38,1,39,1,40,1","establishing,12,1,18,1,37,1,39,1","estimate,4,1","estimations,35,1","etching,15,1,38,1","ethics,9,1","evaluate,11,2,15,1,24,1,38,1,43,1","evaluated,24,1","evaluation,12,5,37,5","evaporation,12,2,33,2,37,2","even,2,1,6,1,30,1,16,1,17,2,24,1,43,1","eveniet,14,2","events,26,1,27,1","eventually,1,1","everyday,42,1","everything,6,1,12,1,37,1","evident,12,1,37,1","evolved,12,1,37,1","ewing,8,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1","ex,14,1","examinations,2,1","examined,12,1,37,1","example,28,1","examples,16,1","except,21,1","excepturi,14,2","excess,12,2,33,1,37,2","excessive,24,1,43,1","exciting,22,1","executive,9,3","exercitationem,14,1","exist,28,1","existing,17,1","expanded,17,1","expedita,14,1","expensive,34,1","experience,2,1,6,1,11,1,12,2,28,2,29,1,30,1,15,1,16,1,18,1,24,1,33,2,35,1,37,2,38,1,39,1","experienced,4,1,17,1,26,2,33,1","expert,2,1","experts,9,1,11,1,15,1,38,1,45,1","explained,25,1,40,1","exposed,43,1","exposure,15,3,38,3","extend,15,2,16,1,20,1,32,1,38,2","extended,5,1,16,1,24,1,34,1","extensive,2,1,8,1,36,1","extreme,40,1","fabric,19,1,32,3","fabricare,22,2","face,3,1","fact,35,1","factors,12,1,29,1,37,1","fade,5,1","fading,5,1","fails,33,1","fairly,33,1","fall,2,1","fallen,15,1,38,1","familiar,12,1,33,1,37,1","fans,33,1","fantastic,42,1","faq,9,1,28,1","far,29,1,25,1,33,2,40,1","fastest,30,1","fax,10,1","federal,35,1","feedback,10,1,28,2,23,1","feel,13,1","fees,35,1","fiber,2,1,6,1","fiberglass,15,1,38,1","fibers,1,1,30,2,15,1,38,1,42,2","field,45,1","fields,10,1","filteredvacuum,1,1","filters,43,1","final,12,3,37,3","finally,15,1,38,1","find,9,1,10,1,23,1,45,1","finishes,15,2,38,2","fioccfd,22,1","fire,10,1,11,6,29,2,15,7,38,7,45,1","fires,15,3,25,2,38,3","firewalls,28,1","firm,1,1,8,5,9,2,12,3,29,2,15,1,23,1,25,1,35,4,36,5,37,3,38,1,40,1,43,1","firms,4,1,6,1,8,5,9,4,12,2,15,2,16,1,18,1,19,1,23,1,25,2,26,1,27,1,35,7,36,5,37,2,38,2,39,1,40,3,45,2","first,6,1,10,1","fits,6,1","fixed,29,1","fixtures,15,1,38,1","fletcher,8,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1","flood,12,1,37,1","flooding,12,2,33,1,37,2","floods,25,3","floor,5,1,6,1,17,1,19,1,20,1,22,1,34,1","floorcovering,22,1","floored,45,1","flooring,10,1,12,1,15,1,16,7,17,2,19,1,20,1,22,4,37,1,38,1","floorings,17,1","florida,25,1","fmeonline,8,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1","fog,15,1,38,1","followed,24,1","following,12,3,23,2,37,3","food,5,1,34,1","foods,5,1","forest,15,2,38,2","form,28,2,21,1,23,1","formal,12,1,29,1,33,1,35,1,37,1","formed,9,3","fortunately,12,1,33,1,37,1","founded,8,1,15,1,18,1,36,1,38,1,39,1,40,1,45,1","founders,9,1","four,9,1,12,2,15,1,26,1,37,2,38,1","framing,24,1","free,13,1","fresh,1,1","frigid,13,1,40,1","front,24,1","frustrating,12,1,33,1,37,1","frustrations,11,1","fuga,14,1","fugit,14,1","full,42,1","fully,28,1","function,28,1","functioning,1,1","furnishings,11,1,12,1,15,1,32,1,37,1,38,1","furniture,5,1,12,1,15,2,32,3,37,1,38,2","further,13,1,43,1","future,28,2,33,1","generated,15,1,38,1","generating,15,1,38,1","generation,15,1,38,1","give,28,1","glass,15,1,38,1","goal,12,1,37,1","goals,12,1,37,1","goes,24,1","going,8,1,11,1,33,2,36,1","goods,16,1","gov,18,1,39,1","granted,21,1","gray,12,1,37,1","great,8,1,15,1,18,1,33,1,36,1,38,1,39,1,40,1","greater,5,1,11,1,32,2","greatly,18,1,39,1","group,45,1","grout,15,1,38,1","grow,24,1","growing,30,1,24,1","growth,24,3,33,1,43,1","guarantee,28,2","guaranteed,24,1","guarantees,4,1","guide,18,1,39,1","guidelines,25,2,35,1,40,2","had,12,1,25,2,37,1,40,2","half,42,1","handle,12,1,37,1","handling,35,1","hard,4,1,10,1,12,1,28,1,16,4,17,2,37,1","hardened,15,1,38,1","harmful,15,1,38,1","haven,24,1","having,1,1","hazards,12,1,37,1","head,4,1","headquarters,8,1,36,1","health,12,4,29,1,18,4,33,1,37,4,39,4","healthier,4,1","healthy,32,1","hear,10,1","heat,15,1,38,1","heavily,43,1","held,21,1","help,1,1,3,1,5,1,11,2,28,1,15,2,16,1,32,1,34,2,35,1,38,2,45,2","helpful,13,1","hepa,42,1,43,1","herein,21,1","hesitate,11,1,12,1,15,1,37,1,38,1","hidden,12,2,37,2","high,9,1,24,1,26,1,43,2","highest,8,1,12,2,36,1,37,2","highly,2,1,6,1,12,1,15,1,26,1,37,1,38,1","hire,4,1,8,1,9,1,12,2,29,1,36,1,37,2","hired,8,1,9,1,36,1","hiring,4,2,34,1","home,4,1,11,4,12,10,13,2,28,1,29,3,30,1,15,10,16,2,23,1,24,2,25,1,27,2,32,1,33,1,37,10,38,10,40,1,43,2","homeowners,15,3,25,3,38,3,40,1,43,1","homes,25,1,26,1,40,1,45,1","honesty,12,1,37,1","hours,15,1,38,1","house,24,1","household,5,2,34,1","however,2,1,5,1,6,2,9,1,12,1,28,3,16,1,22,1,33,1,34,1,37,1","html,18,1,39,1","humidity,12,1,15,1,24,2,26,1,37,1,38,1,43,2","hurricane,25,1","hvac,12,1,37,1","ia,22,1","ics,22,2","id,14,1,22,2","identify,12,1,24,1,26,1,37,1","ii,28,1","iicrc,2,1,4,2,5,1,6,1,8,15,9,22,10,2,12,6,13,2,28,4,29,1,15,11,17,1,18,8,19,3,20,1,21,4,22,3,23,4,25,8,27,4,34,3,35,2,36,15,37,6,38,11,39,8,40,13,42,2,43,2,45,4","iicrccertified,12,1,37,1","iii,28,1","image,19,1","immediate,18,1,25,1,32,1,39,1,40,1","immediately,21,1","impact,42,1","impacted,17,1","impacts,12,1,37,1","impenetrable,28,1","implementation,12,1,37,1","importance,8,1,13,1,36,1,42,1","important,1,1,6,1,12,1,28,1,16,1,26,1,37,1,42,1","improperly,33,1","improve,1,1","improving,6,1","inaccessible,15,1,38,1","include,3,1,12,3,16,1,18,1,26,1,33,1,37,3,39,1","included,28,1,18,1,39,1","includes,17,1","including,2,1,5,1,12,1,29,1,15,1,20,1,21,1,33,1,35,1,37,1,38,1","increase,12,1,37,1","increases,11,1,29,1,15,1,38,1","increasing,11,1,12,1,15,1,37,1,38,1,42,1,45,1","increasingly,16,1","independent,9,1","indiana,25,1","indicate,25,1,40,1","individual,10,1","indoor,6,1,18,2,32,1,39,2","indoorairquality,18,1,39,1","industries,9,2,18,1,39,1,45,1","industry,8,3,9,1,12,4,28,1,29,1,15,2,17,1,18,4,19,2,22,1,23,1,36,3,37,4,38,2,39,4,40,2,45,2","industryapproved,8,1,36,1","ineffective,33,1","inevitably,1,1","informally,4,1","information,8,2,10,1,12,1,28,29,14,1,22,1,25,1,35,1,36,2,37,1,40,1,42,1,43,1","informed,35,1","inhaled,42,1","initial,12,2,23,1,37,2","insecticides,5,1","inside,24,2,43,1","inspection,8,3,9,2,10,1,12,5,13,1,15,3,17,1,18,3,19,4,20,2,22,2,25,2,27,1,34,1,35,1,36,3,37,5,38,3,39,3,40,4,42,1,45,2","inspections,2,3,12,1,35,1,37,1","inspectors,2,1,8,2,15,2,17,1,18,2,20,2,36,2,38,2,39,2,40,2","install,6,1","installation,2,2,17,2","installations,3,1,17,1","installed,6,1,17,1","institute,8,2,12,1,13,1,15,2,18,2,19,1,22,7,25,4,27,1,34,1,35,1,36,2,37,1,38,2,39,2,40,5,42,2,43,1,45,1","instructions,8,1,36,1","instructors,8,2,15,2,18,2,36,2,38,2,39,2,40,2","instrumental,12,1,37,1","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32,1,35,1","offered,20,1","office,28,1,30,1","officers,9,1","officiis,14,1","ok,22,1","old,5,1,45,1","omnis,14,1","once,6,1","ongoing,12,1,35,1,37,1,45,1","online,28,1,18,1,27,1,39,1","ontario,22,2","open,3,1,13,1,27,1","opening,12,1,37,1","operating,28,1","opinions,2,1,17,1","opportunity,28,1","opposite,24,1","opt,28,5,23,1","optimum,11,1","option,28,1","options,29,1,24,1","order,12,2,25,1,37,2,40,1","org,8,2,12,1,28,2,15,1,18,1,21,2,34,1,35,1,36,2,37,1,38,1,39,1,40,1,42,1,45,1","organization,8,1,12,2,29,1,36,1,37,2","organizations,8,1,36,1,45,1","organized,19,1","oriented,35,1","original,9,1,12,1,15,1,16,1,21,1,32,1,37,1,38,1","originate,24,1,43,1","osha,18,4,22,1,27,1,39,4","otherresources,18,1,39,1","otherwise,21,1","outside,24,1","overall,6,1,32,1","overflows,33,1","overwhich,17,1","own,8,1,9,1,15,2,18,1,21,1,36,1,38,2,39,1,40,1","owned,8,1,9,1,15,1,18,1,36,1,38,1,39,1,40,1","owner,21,1","owners,11,2,16,1,24,1,33,2,40,1","owns,9,3","pages,28,1","painted,15,1,24,1,38,1","part,5,1,12,1,34,1,37,1","participate,28,1,25,1,40,1","participation,19,1","particle,42,1","particles,42,1","particularly,15,1,38,1","parties,28,1,17,1","parts,25,1","passwords,8,1,36,1","pay,35,1","pcuca,22,1","pdf,8,1,36,1","penetrate,33,1","penetration,15,1,26,1,38,1","percent,8,1,36,1,42,1","perfect,28,1,24,1,34,1","perform,1,1,2,1,12,1,15,1,20,1,24,1,37,1,38,1,42,1","performance,2,1,17,2","performed,4,1,5,1,12,4,37,4","performing,42,1","perfume,5,1","period,12,1,24,2,37,1","periodic,1,1,32,1","permanently,15,5,38,5","permission,21,4","permit,24,1","personal,28,15,21,1","personalize,28,1","personnel,35,1","pertinent,22,1","pet,5,2,26,1,34,1","pets,1,1","phase,12,1,37,1","phases,12,1,37,1","phone,10,1","photocopying,21,1","physical,12,2,28,1,15,1,37,2,38,1","physically,24,1","pieces,25,1,40,1","pile,6,1","pin,12,1,37,1","pipe,24,1,43,1","pipes,40,1","pitch,25,1,40,1","pits,15,1,38,1","pitting,15,1,38,1","placed,28,1","plain,28,1,26,1","plant,5,1","plastics,15,1,38,1","plate,15,1,38,1","playing,16,1","plumbing,24,1,33,1,43,1","plywood,17,1","pocket,5,1","pockets,12,1,33,1,37,1,43,1","point,6,1,24,1","policy,12,1,28,6,37,1","popular,16,1","porous,15,1,38,1","porro,14,1","positions,9,1","positive,25,1,40,1","possible,12,1,15,1,23,1,24,1,26,1,33,1,34,1,37,1,38,1","post,28,1","posted,21,1","potential,12,1,30,1,37,1","ppe,18,1,39,1","pr,8,1,15,1,18,1,36,1,38,1,39,1,40,2","practicable,28,1","pre,11,2,12,1,15,1,24,1,35,1,37,1,38,1","precautions,12,1,37,1","predetermined,12,1,37,1","prefer,8,2,27,1,36,2","preferences,28,2","prepared,25,1,40,1","present,12,1,37,1","presentable,3,1","preserve,42,1","press,27,1","pressure,43,1","prev,43,1","prevent,12,3,15,1,37,3,38,1,43,3","previous,28,1","previously,28,1","price,4,1","primarily,15,1,38,1","principles,12,3,26,1,37,3","printed,8,1,21,1,36,1","prior,21,1,42,1","prioritize,12,2,37,2","privacy,28,2,21,1","pro,9,1,23,1","probably,12,1,37,1","problem,17,1,24,2,26,1,43,2","problems,3,2,30,2,17,1,18,1,24,1,26,1,33,1,39,1,43,1","procedural,28,1","procedures,11,1,12,7,30,2,15,1,24,1,26,1,35,1,37,7,38,1","process,12,2,29,1,15,3,25,2,37,2,38,3,40,2,42,1","processing,12,1,37,1","produce,8,1,15,1,18,1,36,1,38,1,39,1,40,1","product,2,1,8,1,15,1,17,2,18,1,36,1,38,1,39,1,40,1","products,35,1","profess,34,1","professional,1,2,5,1,8,1,10,1,11,2,12,3,13,1,29,1,15,3,16,1,17,1,18,1,22,2,23,2,24,1,32,1,33,1,34,3,35,2,36,1,37,3,38,3,39,1,42,5,43,3,45,1","professionals,3,3,4,1,5,1,8,1,11,2,12,2,29,1,30,2,15,1,17,1,18,1,23,1,24,1,25,1,26,1,32,1,34,1,35,3,36,1,37,2,38,1,39,1,40,1,43,1","proficiency,9,1,35,1","profit,8,1,9,2,15,1,19,1,36,1,38,1,40,1,43,1,45,1","program,6,1","programmed,6,1","programs,8,1,9,1,12,1,15,1,18,1,36,1,37,1,38,1,39,1,40,1","progress,12,1,37,1","progressive,12,1,15,1,37,1,38,1","progressively,16,1","project,12,2,37,2","prolong,15,1,38,1","prolonged,12,1,15,1,24,1,37,1,38,1","promote,8,1,9,1,12,2,15,1,18,1,33,2,36,1,37,2,38,1,39,1,40,1","proof,45,1","proper,12,1,16,1,18,2,33,1,37,1,39,2","properly,1,1,6,1,11,1,12,2,18,2,37,2,39,2","properties,7,1","property,11,2,24,2,33,3","proprietary,21,1","protect,12,1,28,1,37,1","protected,43,1","provide,2,1,9,1,28,5,23,1,25,1,35,2,40,1,45,1","provided,21,3,25,1,40,1","provident,14,2","provider,4,1","providers,12,1,37,1","provides,4,1","providing,12,1,37,1","province,10,1","provisions,12,1,37,1","public,12,1,21,1,25,1,37,1","publicity,21,1","pulled,3,1","pulling,25,1,40,1","purposes,15,1,38,1","quaerat,14,2","qualified,11,1,12,1,17,2,20,1,33,1,37,1","qualifies,2,1","qualities,6,1","quality,6,1,12,1,18,1,32,1,35,1,37,1,39,1","questionable,30,1","questions,2,1,12,1,28,4,33,1,35,1,37,1","qui,14,3","quibusdam,14,1","quick,35,1","quickly,15,1,38,1","quis,14,1","quisquam,14,1","quite,15,1,38,1","radio,40,1","range,29,1","ranging,45,1","rapid,6,1,29,1,25,1,40,1","raquo,29,3,27,4","rather,34,1","ratione,14,1","raveled,3,1","reader,13,1,27,1","readings,12,1,37,1","realistic,29,1","really,8,1,36,1","reason,45,1","reasonable,9,1,28,1,23,1","receive,4,1,10,1,28,1,34,1","re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arrFiles=new Array();arrFiles[0]=new Array(1,"carpetcleaning.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","New carpet can improve the appearance of any room, but how can carpet that is walked on every day continue looking new? To keep your carpet clean, it \'s necessary to vacuum regularly with a strong, well-functioning and properly-filteredvacuum cleaner.Unfortunately, due to traffic, children, pets and normal wear, carpet fibers inevitably become soiled, and a dull appearance results. And no matter how much you vacuum, eventually you will need to call a professional carpet cleaner. Regular professional cleaning using a Certified Firm is as important to your carpet as having a trained mechanic perform routine tune-ups on your car. While your carpet may appear clean on the surface, periodic cleaning by a certified technician can remove what you can \'t see and help your carpet retain its fresh, beautiful appearance.",5);arrFiles[1]=new Array(2,"carpet_inspection.shtml","2004-08-27","IICRC - Inspection","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Residential and commercial carpet inspections are required when there are misunderstandings or complaints aboutcarpetperformance. These inspections may be requested by anyone who is in thecarpet value chain,from the product manufacturer, to the carpet retailer, and even to theend user or consumer.Questions about carpet performance generally fall into one of several categories: • manufacturing-related • specification-related • installation-related • maintenance-related, or • simple misperceptions about fiber characteristics or carpet IICRC-Certified carpet inspectors are able to perform unbiased inspections because they typically don \'t manufacture or sell carpet; however, they do have extensive backgrounds in dealing with carpet after installation. Their work experience, combined with attendance at highly specialized training courses - including written examinations -qualifies them to provide expert analysis and opinions on many carpet-related issues.",5);arrFiles[2]=new Array(3,"carpet_repair.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","What do you do when normal wear and tear begins to take its toll on your carpet, or occasional accidents cause damage to face yarns or backings? A few tips from carpet professionals may help. Trained, certified carpet repair professionals offer simple suggestions on how to keep carpet serviceable and presentable. Common problems that these professionals encounter include: Open or raveled seams Installations coming loose Burns or melted areas in carpet Pulled yarns or missing tufts Bleached spots and discolorations Ripples and buckles Trained certified cleaning technicians not only know how to restore the color and beauty of your carpet, but many also are trained in ways to eliminate unsightly problems that can lead to carpet deterioration and the need for early replacement.",5);arrFiles[3]=new Array(4,"cleaning.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","To get a head start on a healthier and cleaner home, the IICRC recommends hiring an experienced cleaning service provider. For those tasks that require a specialist (i.e. carpet, upholstery and hard surface cleaning), hire only certified professionals . The IICRC provides a consumer referral service to locate trained and certified cleaning and restoration firms and technicians. Before hiring anyone: confirm that they are trained and certified in the type of work to be performed and ask for credentials; informally interview the company representative or technician; obtain a written estimate of the work to be completed, and receive a written contract or invoice confirming the total price along with any statements or guarantees.",5);arrFiles[4]=new Array(5,"color_repair.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Carpet receives the greater part of daily household abuse: pet stains, drink spills, food-stains, soil, sun-fade, bleach discolorations and a lot more. So before you chuck the old floor covering for a new one, consider an alternative that \'s a lot easier on the pocket - professional color repair. Carpet discolorations and stains can result from countless culprits such as: acne medication, perfume, household bleach, insecticides, urine, coffee, plant foods, mustard furniture staining and many more. Since the average life of a carpet is roughly 12 years, there \'s bound to be some damage along the way. However, with the help of certified professionals , your aging carpet can gain extended life. IICRC-Certified color restoration technicians can be performed for a variety of color repairs including those arising from: bleaching staining sun-fading pet stains and discoloration side-match correction traffic-related conditions, such as shading",6);arrFiles[5]=new Array(6,"comm_carpetcleaning.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Commercial carpet receives many times the traffic of typical residential carpet. That \'s why it \'s important to select (fiber, construction, pile design, color) and install commercial carpet that fits a building user \'s needs. However, once that carpet is properly selected and installed, its durability and lasting beauty is highly dependent on the maintenance and cleaning program employed. The first critical component in programmed maintenance and cleaning is routine vacuuming coupled with rapid response to spots and spills. Carpet serves as a sink or collection point for everything that is tracked in or settles out of the air. Qualities such as sound absorption, slip resistance and soil-trapping ability makes it the most desirable floor covering in most buildings. Ultimately, however, even the best maintained carpet must be thoroughly cleaned to empty the sink. This is where IICRC-Certified Firms and Technicians come in. They have the equipment, training and experience, not only to empty the sink, but also to restore the color and beauty of commercial carpet, while improving overall indoor environmental quality in the building as well.",5);arrFiles[6]=new Array(7,"comm_properties.shtml","2004-08-27","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Commercial Properties Under Construction.",4);arrFiles[7]=new Array(8,"Consumers Prefer Certified Professionals.pdf","2004-08-18","Consumers Prefer Certified Professionals.pdf","","","CONTACT: Charlie McDonald Fletcher Martin Ewing PR 404-720-8176 cmcdonald@fmeonline.com  News Release IICRC Survey Results: Consumers Prefer Certified Firms  VANCOUVER, WA ­ January 7, 2004 ­ The Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) has determined that consumers really do prefer firms that are trained by certified organizations. According to extensive consumer survey results, 72 percent of consumers consider training by a certification organization to be a valuable attribute when searching for a cleaning professional.  Consumers know that when they hire an IICRC-Certified Firm employing Certified Technicians, they have hired trained professionals who will ensure that work will be completed in accordance with the industry \'s highest standards,  said Ruth Travis, 2nd Vice-chair for IICRC.  The survey simply solidifies the importance of industryapproved certifications.  The survey was conducted by Edge Research, a leading consumer research firm. Results from the entire survey are available at no cost to IICRC-Certified Firms from the IICRC. Any firm with current IICRC ­Certified Firm status can access the information by going to the IICRC web site and entering the secure registrants section of the site. Specific instructions and passwords have been emailed to all Certified Firms. Companies seeking Certified Firm status can obtain information by contacting the IICRC Headquarters at (360) 693-5675. The survey can be printed as a PDF document from the site at www.iicrc.org. The Institute of Inspection, Cleaning and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. Founded in 1972, IICRC is the largest non-profit registry of inspectors, cleaners and restorers serving the U.S., Canada, Great Britain and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for certified firms, technicians and inspectors. -End-    ",53);arrFiles[8]=new Array(9,"faq.shtml","2004-08-27","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","FAQ 1. What is the IICRC ? 2. Why was IICRC formed ? 3. Who owns the IICRC? How does that translate into votes on the Board of Directors ? 4. How many members do you have ? 5. How does Certification benefit consumers ? 6. How many Certified firms does IICRC have ? 7. Who makes up the IICRC executive committee? How are they selected ? 8. How do I know a company is Certified by the IICRC ? 1. What is the IICRC? The IICRC is a standard-setting body and certification registry that develops and monitors educational programs and standards for the inspection, cleaning and disaster restoration industries. 2. Why was IICRC formed? The IICRC was formed in 1972 to serve as an independent, non-profit certification body, to set and promote high standards and ethics; and to advance communication and technical proficiency within the inspection, cleaning and disaster restoration service industries. 3. Who owns the IICRC? How does that translate into votes on the Board of Directors? The IICRC is owned by sixteen regional, national and international non-profit trade associations and four original founders own stock in the IICRC. Each entity owns a block of 500 shares and has one vote on the Board of Directors. No one has controlling interest. 4. How many members do you have? This is a common misconception. Our shareholder associations have members; however, the IICRC has no members.”I It has registered technicians, or registrants. Currently, they number some 33,000. 5. How does certification benefit consumers? Consumers have assurance that when they hire IICRC-Certified firms or technicians, they have hired experts who will provide reasonable assurance that work will be completed in accordance with the industry \'s “standard of care.” 6. How many certified firms does IICRC have? The IICRC currently has some 3,500 Certified Firms . 7. Who makes up the IICRC executive committee? How are they selected? The board of directors elects the seven-member Executive Committee of the IICRC and committee members serve as officers of the corporation. All are volunteer positions. 8. How do I know a company is Certified by the IICRC? Every firm that has been approved and certified by the IICRC is added to our database. You can click on the Locate a Pro section to find an IICRC-Certified firm near you.",10);arrFiles[9]=new Array(10,"feedback.shtml","2004-08-25","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","We encourage you to find out more about the IICRC. Please complete the information below and a representative will contact you. Bold fields are mandatory and click \'Submit \'. First Name: Last Name: Company: Address: City: State/Province: Zip Code: Country: e-Mail Address: Business Phone: Fax: Describe your interest : Carpet Cleaning Upholstery Cleaning Hard Flooring Cleaning Rug Cleaning Stone, Masonry and/or Ceramic Tile Cleaning Water Damage Fire/Smoke Damage Odor Control Professional Mold Remediation Applied Structural Drying Carpet Inspection Other: How did you hear about us? : Magazine/Newspaper Article Conference/Tradeshow Other Web Site Search Engine Referred by Individual Other: Additional feedback or comments : Please add me to the list of savvy consumers that receive regular e-Mail updates from IICRC : Add me Do not add me",14);arrFiles[10]=new Array(11,"fire_smoke_restoration.shtml","2004-08-27","IICRC - Restoration","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","U nderstanding the effects of a fire can help property owners evaluate the damage to their home or business. By learning more about residue clean up and deodorization after a fire, you can minimize the need for costly repair. Don \'t hesitate to discuss these procedures with a trained fire and smoke restoration professional , because increasing your knowledge ensures that your home or business is correctly restored. Fire and smoke restoration experts can help return your home or business and furnishings back to a pre-loss condition. Professional restoration technicians are always response conscious. They understand that, when the fire trucks are gone, damage is on-going and it increases as restoration costs escalate. The longer neutralization, corrosion control and cleaning is delayed, the greater the scope and cost of the loss. Certified professionals have the training and experience required to understand the frustrations and trauma that fire damage causes for home and business owners. They are qualified to properly evaluate the loss, test damaged materials, select the optimum restoration alternative, coordinate with insurance professionals, and ultimate, to restore property and contents to a pre-loss condition - or better!",6);arrFiles[11]=new Array(12,"Flood Damage Repair.pdf","2004-08-18","Flood Damage Repair.pdf","","","Restoring Your Home After Disaster Strikes  As a result of the recent flooding disaster, your home looks like a river has run through it. Everything is a mess. Your carpet, upholstery, hard flooring and structural components appear to be ruined. Life, as you know it, is over. Well maybe not. There are many ways to treat and reclaim your waterdamaged home. To return your home to the safe, attractive condition it was in before this disaster, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends that you do not attempt to treat water damage yourself, but hire a certified water restoration firm. IICRC is a certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. A certified water restoration professional will assess and repair damage caused by the water, as well as the ongoing, often hidden, damage to ceilings, walls and contents caused by moisture in the air. Additionally, IICRC recommends taking the following initial steps to restore your home: · · · · · To protect yourself, stay away from contaminated water or electrical hazards If safe to do so, turn off circuit breakers supplying electricity to wet area, and unplug and remove small electrical appliances located in wet rooms Move furnishings out of wet areas, or put furniture on blocks to prevent moisture absorption and staining Pin up draperies and upholstery skirts to prevent watermarks Ask your insurance agent or adjuster for referrals of firms qualified to handle water restoration work and with a reputation for quality work. Or, contact IICRC for a referral of certified water restoration firms in your area via (800) 835-4624 or www.iicrc.org. An IICRCCertified Water Restoration Technician is trained to identify hidden pockets of saturation using special electronic detectors. The organization is committed to providing you with service providers based on the highest level of honesty and integrity.  There isn \'t just one criterion for selecting a certified water restoration firm to restore your home. Several combined factors must be considered: · Education o Formal education in water restoration as well as health and safety training o Certificate(s) of continuing education on new techniques and technology o Technician certification through a recognized industry organization Experience Insurance ­ worker and liability  · ·  The water restoration industry evolved considerably in the latter part of the 20th century. The original concept of wet-vacuuming water and opening windows to allow natural drying of structure and components over a prolonged period has long since been replaced with sophisticated equipment and technology. It became evident that water damage not only affects the structure and contents of the home, but it also impacts your health if restoration is not performed properly. The increase in    microorganisms present, or in the conditions of the building that may promote microbial amplification, is of major concern. Timely response to water damage is essential to prevent progressive damage, amplification of microorganisms and to minimize potential adverse health effects ­ as well as minimizing the need for costly replacement or reconstruction of affected contents and structures. Fortunately, natural disasters don \'t occur every day, and chances are you have never had to deal with water damage from flooding. As a result, you are probably not familiar with the proper steps and tactics of the restoration process and naturally have a lot of questions. Don \'t hesitate to ask your certified water restoration professional, because increasing your knowledge will ensure that your home is properly restored. There are unique circumstances for every water restoration project. However, there are standards for defining criteria and methods to be used for assessing water damage and establishing restoration procedures. Water restoration consists of the following components: · Loss Assessment and Evaluation. A loss assessment of the water-damaged structure must be performed in order to collect data needed to determine the degree of loss to the physical structure and its contents. The collection of data may include interviews, site inspections and physical and instrumental measurement. An evaluation based on the data collected during the loss assessment must be performed in order to determine and prioritize health and safety precautions for workers and occupants. The evaluation also serves to define and prioritize mitigation and restoration activities. Categorization of Water in Water Damage. A categorization of the level of contamination of water in a damaged structure is required to perform loss assessment and evaluation activities. The category of water contamination must be considered so that procedures can be used for processing water-damaged structures and materials. Water damage is divided into three general categories ­  clean,   gray  (minor contamination) and  black  (major contamination). Principles of Drying. There are four general principles used in drying water-damaged structures and materials ­ excess water removal, evaporation, dehumidification and temperature control. All four must be considered in every phase of the drying job. Structure and Content Considerations. Following the application of drying principles to remove excess water and promote evaporation and dehumidification, additional restoration procedures may be necessary for structural materials and contents. Items that should be examined for damage and necessary restoration measures include contents, HVAC systems, basements, crawlspaces, attics and structural components and materials. Monitoring. The damaged structure must be monitored starting with the initial loss assessment and evaluation, and continuing throughout the restoration process. It is highly recommended that certified water restoration professionals establish a moisture content or drying goal for affected building materials and contents items. Daily monitoring procedures may include temperature and humidity readings, updating progress reports and checking the moisture content of structural wood and other materials with a moisture meter. Final Inspection and Completion. At the conclusion of a restoration project, a final inspection, including the implementation of completion procedures, is performed. During final inspection and completion procedures, it is important to confirm that the structure and contents have been returned to a pre-loss condition and that materials have met the predetermined drying goals.  ·  ·  ·  ·  ·    When insurance is available to cover water losses, make sure that your insurance agent and the certified water restoration professional communicate so that each are clear on the general policy provisions and procedures. Certified water restoration professionals generally divide insured losses into three phases: mitigation, coordination and restoration. Restoring your home after a flood is a frustrating experience, but if you hire an IICRC-Certified Firm specializing in water restoration, you can be assured that the job will be conducted in accordance with the industry \'s highest standards and your home will be back to normal as soon as possible. FOR MORE INFORMATION, CONTACT: Joie Schmitz Fletcher Martin Ewing Public Relations Tel: 404-720-8187 E-mail: Jschmitz@fmeonline.com    ",137);arrFiles[12]=new Array(13,"generalKnowledge.shtml","2004-08-25","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","General Knowledge Thank you for your interest in the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Below are credible and helpful tips for repairing and restoring your home or business. Please feel free to contact us for further assistance. Bookmark this location so you can easily stay current with the IICRC World. Adobe Reader required to open documents. Tips For Choosing a Restorer Choosing the Right Carpet Cleaning Professional Spring Cleaning Tips The Importance of Vacuuming The Truth About Mold Carpet Color Restoration Tips The Truth About Sewage Repairing Your Home In Frigid Temperatures",7);arrFiles[13]=new Array(14,"general_info.shtml","2004-08-23","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","General Information Magnam aliquam quaerat voluptatem. Neque porro quisquam est, aut odit aut fugit, excepturi sint occaecati cupiditate non provident. Omnis voluptas assumenda est, temporibus autem quibusdam et aut officiis debitis aut rerum necessitatibus. Magnam aliquam quaerat voluptatem. At vero eos et accusamus et iusto odio quis nostrum exercitationem saepe eveniet ut et voluptates repudiandae sint. Et expedita distinctio. Nemo enim ipsam voluptatem qui in ea voluptate excepturi sint occaecati cupiditate non provident. Qui ratione voluptatem sequi nesciunt. Saepe eveniet ut et voluptates repudiandae sint consectetur, adipisci velit, id est laborum et dolorum fuga. Nisi ut aliquid ex ea commodi consequatur? Qui in ea voluptate at vero eos et accusamus et iusto odio nemo enim ipsam voluptatem.",5);arrFiles[14]=new Array(15,"Home Fire Resotoration After the Smoke Clears.pdf","2004-08-18","Home Fire Resotoration After the Smoke Clears.pdf","","","CONTACT: Craig Eldon Fletcher Martin Ewing PR 404-720-8122 celdon@fmeonline.com  Home Restoration After The Smoke Clears  Smoke damage from forest fires can be as harmful to your home as that from more typical fires. Forest fires may create significantly more destruction because of the amount of smoke generated, the length of exposure and the widespread coverage areas of the smoke. And what is often not understood, is that after the smoke clears and the ashes have fallen, the damage is just beginning. To refurbish a smoke or fire damaged home and return it to its original condition, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends that you contact a professional who is certified in fire and smoke damage restoration. Homeowners may be tempted to perform complete clean up on their own, but many times this can make conditions worse. Professional restoration technicians are always time conscious. They know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. Below is a timeline of the effects of fire and smoke on a home. Within Minutes Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently. Within Hours Acid residues stain grout in bathrooms; fiberglass bath fixtures yellow; metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators that extend into the heat line, may yellow; furniture finishes may discolor. Within Days In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replacement; clothing becomes soot stained; upholstery stains permanently. Within Weeks Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues. - More Cleaning up soot residue must be done as quickly as possible. During combustion soot residue is carried by humidity, volatile vapors and air currents to surfaces throughout a structure, and deposited. This deposition process occurs repeatedly until combustion ends, with soot residue building up on surfaces layer-by-layer. By the time restoration technicians arrive, the hardened, lacquer-like soot residue may be quite difficult to dissolve and remove.    In addition to the removal of residue, ridding your home of its smoky odor is necessary. Professionals use this four-step process to remove odors: · · · Remove the source of the odor, including unsalvageable debris that contributes to odor generation and recontamination of cleaned and deodorized areas. Physical removal of odor causing residue through cleaning of salvageable surfaces and items. Recreate the conditions of odor penetration and apply an appropriate odor counterbalance. This is accomplished with direct application of deodorants, or by generating a deodorizing fog that seeks out and combines with the odor causing substances. Finally, seal salvageable surfaces that are inaccessible or slightly scorched - not only for aesthetic purposes, but primarily to encapsulate odor and prevent progressive recontamination.  ·  Understanding the effects of a fire can help homeowners evaluate the damage to their home. By learning more about residue clean up and deodorization after a fire, you can minimize the need for costly repair. Don \'t hesitate to discuss these procedures with a trained fire and smoke restoration professional, because increasing your knowledge will ensure that your home is correctly restored. Fire and smoke restoration experts can help you get your home and furnishings back to a  pre-loss  condition. Remember, in many cases, attempting the clean-up process your self may only make matters worse. IICRC-Certified Firms and Technicians have the experience, training and knowledge to assess the damage and restore your home and belongings. To locate an IICRC-Certified Firm near you visit the IICRC web site at www.iicrc.org or call 1-800-835-4624. About IICRC The Institute of Inspection, Cleaning and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. Founded in 1972, IICRC is the largest non-profit registry of inspectors, cleaners and restorers serving the U.S., Canada, Great Britain and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for certified firms, technicians and inspectors. - End -    ",76);arrFiles[15]=new Array(16,"hsurface_cleaning.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","In today \'s home decor scheme, hard surface flooring is playing an increasingly important role. Examples of popular flooring materials today include: wood (solid, laminated or engineered), vinyl (tiles or sheet goods), ceramic tile and natural stone. These flooring materials seem to be easy to maintain and clean. However, soils on hard flooring materials tend to build up progressively. Sooner or later, home or business owners need cleaning services that extend beyond simple vacuuming and damp mopping. And that \'s the time to call in a certified professional for help. Certified Firms and Technicians have the specialized training and experience to select the proper cleaning agent, equipment and technique for restoring the original beauty of hard flooring surfaces. They can even offer advice on how to maintain the appearance of beautiful hard flooring materials, not only for maximum appearance, but also for extended flooring life.",5);arrFiles[16]=new Array(17,"hsurface_inspection.shtml","2004-08-27","IICRC - Inspection","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","The newest area into which the IICRC has expanded in recent years includes hard-surface inspection and problem analysis. Hard surface installations begin with the subflooring, whether concrete slab, plywood, wood composites, or even other existing floorings. Experienced flooring industry professionals are taught to recognize all types ofceramic tile, marble, stone, vinyl, wood and even installation-related issues as they relate to or are impacted by the subflooring overwhich these floor coverings are installed. Certified inspectors are qualified through a series of courses on flooring product performance and specifications, along with the typical problems that may be related to manufacture, installation, maintenance, or just normal characteristics. They serve as qualified third parties when it comes to rendering professional opinions and advice, all of which is designed to lead to better understanding of product characteristics and performance, and ultimately, to complaint resolution.",5);arrFiles[17]=new Array(18,"IICRC Standard Cited as OSHA Resource.pdf","2004-08-18","IICRC Standard Cited as OSHA Resource.pdf","","","For Immediate Release  OSHA Cites New IICRC Mold Standard as Online Resource  VANCOUVER, Wash. ­ June 21, 2004 ­ The newly-developed S520: Standard and Reference Guide for Professional Mold Remediation is establishing the Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) as a credible resource not only in the mold industry, but health and safety industries as well. Recently, the Occupational Safety & Health Administration (OSHA) has included the new mold standard on their list of Indoor Air Quality resources and mentions that the standard,  when properly applied, can assist remediators and others in determining criteria that trigger remediation activities or confirm remediation success.  To view the OSHA resource site, visit: www.osha.gov/SLTC/indoorairquality/otherresources.html The IICRC mold standard was developed to address a number of industry concerns regarding mold remediation. Some of the topics covered in the standard include: ß ß ß ß ß ß ß ß Health effects from indoor mold contamination (building-related disorders, etc.) Properly addressing health and safety issues (PPE, respirators, etc.) Recognition of major mold problems Training and experience requirements for professionals involved in mold remediation Liability issues (documentation, contracts, communication, insurance, etc.) involved in mold remediation Proper use of engineering controls to eliminate or greatly reduce crosscontamination occurrences Judging when contents can be cleaned and when they should be disposed Use of proper techniques to clean and restore building components and contents  The Institute of Inspection, Cleaning, and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning, and restoration industry. Founded in 1972, IICRC is the largest nonprofit registry of inspectors, cleaners, and restorers serving the U.S., Canada, Great Britain, and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials, or promote specific product brands, cleaning methods, or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for Certified Firms and Inspectors. -EndCONTACT: Craig Eldon Fletcher Martin Ewing PR 404-720-8122 celdon@fmeonline.com    ",70);arrFiles[18]=new Array(19,"index.shtml","2004-08-25","IICRC","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Click on an image above to enter the Inspection, Cleaning or Restoration sections of the site. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) is a non-profit certifying body for the flooring inspection, floor covering and specialized fabric cleaning and disaster restoration industry. Organized in 1972, the IICRC currently represents more than 3,500 Certified Firms and more than 33,000 Certified Technicians in 30 countries. The IICRC, with participation from the entire industry, sets standards for inspection, cleaning and disaster restoration.",10);arrFiles[19]=new Array(20,"inspection.shtml","2004-08-27","IICRC - Inspection","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","IICRC Certified inspectors are qualified to perform a variety of inspection-relatedservices for floor covering manufacturers, retailers, specifiers, construction contractors, interior designers and consumers. Inspection services offered by certified inspectors may extend to a variety of flooring materials, including: carpet, wood, vinyl, ceramic tile and natural stone.",5);arrFiles[20]=new Array(21,"legal.shtml","2004-08-26","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Legal Statement Copyright ©IICRC 2004. All rights reserved. The copyright in all material provided on this site (www.CertifiedCleaners.org) is held by the original creator of the material. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, translated, downloaded, displayed, posted, communicated to the public by telecommunication or transmitted in any form or by any means, including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise, without the prior written permission of the IICRC or the copyright owner. Permission is granted to display, copy, distribute and download the materials on this Site for personal, non-commercial use only provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. You also may not, without the permission of the IICRC, mirror any material contained on this Site on any other server. This permission terminates automatically if you breach any of these terms or conditions. Upon termination, you will immediately destroy any downloaded and printed materials. Any unauthorized use of any material contained on this Site may violate copyright laws, trademark laws, the laws of privacy and publicity and communications regulations and statutes. Links The IICRC is not responsible for the content of any sites which may be linked to CertifiedCleaners.org. These links are provided for your convenience only and you access them at your own risk.",6);arrFiles[21]=new Array(22,"links.shtml","2004-08-27","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Useful Links Welcome to the Institute of Inspection, Cleaning and Restoration Certification links section. This section contains links to other web sites that have pertinent consumer information about cleaning restoration and inspection. You can click on a site and it will appear in a separate browser window, however you will not leave the IICRC site. Why not = 4)) { document.write( \' bookmark \'); } else { var msg = Bookmark; if(navigator.appName == Netscape) msg += (Ctrl-D); document.write(msg); } // End -- bookmark this site so you can easily return to the exciting world of the IICRC again? Industry-related sites: CRI - Carpet and Rug Institute National Wood Flooring Association International E-Journal of Flooring Sciences ICS Magazine Cleanfax Magazine IICRC Shareholders/Association: ARCCA - Australian Restoration and Carpet Cleaning Association (Australia) AWCC - Association of Wisconsin Cleaning Contractors (Wisconsin) CCINW - Carpet Cleaners Institute of the Northwest (WA, OR, ID, BC, MT and Alberta, Canada) CFI - Carpet & Fabricare Institute (CA, AZ, NV, HI, (Japan) FIOCCFD - Floorcovering Institute of Ontario/Certified Carpet & Fabricare Division (Ontario, Canada) ISCT - International Society of Cleaning Technicians (International) MSPCA - MidSouth Professional Cleaners Association ( NC, VA, SC, TN, GA, AL) NCCA - National Carpet Cleaners Association (England) NEIRC - New England Institute of Restoration & Cleaning (VT, MA, RI, CT, ME, NH, Upstate NY) NUCCA - National Upholstery and Carpet Cleaners Association (Australia) NYRCI - New York Rug Cleaners Institute (NY) PCUCA - Professional Carpet & Upholstery Cleaners Association (CO, UT, MT, ID, WY, NE, ND, OK, KS, IA) WFCA - World Floor Covering Association National Wood Flooring Association International E-Journal of Flooring Sciences ICS Magazine Cleanfax Magazine EPA OSHA",12);arrFiles[22]=new Array(23,"locator.shtml","2004-08-25","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","WHY USE A CERTIFIED PROFESSIONAL? By selecting an IICRC-Certified Firm, you have chosen trained professionals who will provide reasonable assurance that work will be completed in accordance with the Industry \'s standard of care. Click the following link to search for IICRC-Certified companies in your area. for Certified Firms in your area I CAN \'T FIND A PRO IN MY AREA If you cannot locate an IICRC-Certified professional through our search mechanism, please do the following: Use the Opt In/Feedback comment form to report your results and we will respond as soon as possible. Visit our Resource Center to learn about initial IICRC recommendations to repair and restore your home.",5);arrFiles[23]=new Array(24,"mold_remediation.shtml","2004-08-27","IICRC - Restoration","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Mold becomes a problem inside a home or business when there \'s excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It \'s always best to have the mold evaluated and removed by a certified professional . Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall \'s opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it \'s almost guaranteed that the mold growth on the back side will be worse than on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options. Certified professionals have the training and experience to: identify moisture sources, evaluate mold growth (visible or suspected), to contain damage to the smallest area possible, to physically remove contamination, to dry materials to ensure that mold will not return, and to perform or recommend procedures for returning property to a pre-loss condition.",6);arrFiles[24]=new Array(25,"news.shtml","2004-08-27","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","News Restoring the Nation, One State at a Time The IICRC Responds to America \'s Natural Disasters and Assists Victims When recent natural disasters struck parts of the nation, the Institute of Inspection, Cleaning and Restoration Certification IICRC, responded as an authority on pulling the pieces back together for homeowners. With the aid of local television and newspapers, the IICRC provided up-to-the-minute, credible guidelines on home restoration after severe floods and fires in Florida, Indiana, Texas and The Carolinas. Beginning with the hurricane floods, the Institute took immediate action. The media were notified that the Institute of Inspection, Cleaning and Restoration Certification (IICRC) had prepared updated water restoration guidelines for homeowners, and that the Institute also had a network of IICRC-Certified professionals available for interviews to get the right information to victims. Similar efforts were made in all other affected states to provide water damage or smoke damage restoration advice as the situation needed. “Working with our public relations firm in Atlanta, we \'ve developed a rapid response process to get the word out to homeowners, through local television and daily newspapers, about the benefits of using IICRC-Certified Firms, explained Ruth Travis, Chairman of the IICRC Marketing Committee. When large-scale fires or floods occur, IICRC-Certified Firms in the area are contacted to assess their willingness and availability to participate in a media interview. Then we pitch the story to the media. Positive results so far indicate the process will be a big success, and victims of natural disasters can get their homes and lives back in order sooner.",6);arrFiles[25]=new Array(26,"odor_control.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Odor in homes and buildings arises from many sources that may include animal urine, disaster contaminates, moisture problems or just plain soil. Routine cleaning, using Certified Firms and Technicians automatically removes the sources of general soiling odors. Pet urine decontamination normally requires more specialized deodorizing techniques. To remove musty odor associated with moisture, ultimately it \'s important to identify and correct the moisture (high humidity) intrusion problem. Odor associated with disaster contaminates (smoke, trauma events) requires highly specialized procedures and techniques. Odor removal involves four general principles: 1. removing the source as possible; 2. cleaning affected surfaces and materials; 3. recreating the conditions of penetration with appropriate counteractants, and 4. sealing restorable surfaces as necessary. Certified professionals are trained and experienced in dealing with carpet-related odor. They have the detection tools, the specialized agents, the equipment and the experienced necessary to deal with odors of all types and kinds.",6);arrFiles[26]=new Array(27,"press_release.shtml","2004-08-23","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Press Releases Thank you for your interest in the Institute of Inspection, Cleaning and Restoration Certification (IICRC). Welcome to our Newsroom. News and Current Events are added regularly. Bookmark this location so you can easily stay current with the IICRC World. Adobe Reader required to open documents. » Restoring Your Home After Disaster Strikes » Home Restoration After The Smoke Clears » OSHA Cites New IICRC Mold Standard as Online Resource » IICRC Survey Results: Consumers Prefer Certified Firms",6);arrFiles[27]=new Array(28,"privacyPolicy.shtml","2004-08-26","IICRC - Resource Room","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Privacy Policy I. Information That We Collect Personal Information On our Opt/In Feedback webpage, we request that you supply us with personal information, such as your name, email address, mailing and shipping addresses, home or work telephone number and zip code. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through our online form. Although you do not have to provide us with any information to visit our website, you may not be able to fully utilize all of the services we offer if you choose not to provide certain information. If you do choose to give us personal information through our website, we will collect and retain that information. The IICRC does not sell, trade, or rent your personal information to third parties. Cookies We use cookies to enhance your visits to our website. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer \'s hard drive. Cookies do not store personal information about you, unless you knowingly provide it. Cookies can store non-personal information, such as what websites, pages, or advertisements your browser has accessed. We use cookies to store information and personalize your experience with our website. For example, cookies allow our website to recognize your browser as a previous visitor, and thus save and remember any preferences that may have been set while you were previously browsing our website. You do have control over cookies. Most browsers can be set to notify you when a cookie is being placed on your computer. Most browsers can also be set to refuse to accept cookies, although this may affect your Internet experience. You can also erase cookies that are already on your computer. For more information about working with cookies, you should consult your user manual, FAQ, or help function of your specific browser and operating system software. II. How We Use the Information We Collect Opt-In | Opt-Out | Email Communications We use your personal information to provide you any services that you may request or require, to communicate with you and to allow you to participate in our email communications. If you complete our Opt In/Feedback form with questions or comments, we may use your personal information to respond to your questions or comments, and we may save your questions or comments for future reference. You will also have the opportunity to subscribe to an email list or electronic newsletter that will send information about our website to your email address. However, we will provide you with the option to change your preferences and opt-out of receiving those communications. You may request at any time that we not email you in the future by clicking the unsubscribe link which is included at the bottom of any email that you receive from us, or by contacting us at consumerfeedback@iicrc.org. If you unsubscribe, we will make reasonable efforts to discontinue these email communications as soon as practicable. III. Security of the Information We Collect The security of your personal information is important to us. We maintain physical, electronic and procedural safeguards to secure your personal information. However, perfect security does not exist on the Internet, and there is always some risk in transmitting information electronically. The personal information we collect is stored within a database that we control. As we deem appropriate, we use security measures consistent with industry standards, such as firewalls and encryption technology to protect your information. However, since no security system is impenetrable, we cannot guarantee the security of our databases, nor can we guarantee that information you supply won \'t be intercepted while being transmitted to us over the Internet. IV. Accuracy of the Information We Collect Any questions you may have regarding our Privacy Policy, the accuracy of your personal information or the use of your personal information, or any requests that we correct, update, or remove your information in our database, should be directed via email to consumerfeedback@iicrc.org, or via telephone to (360) 693-5675. You also can write us at: IICRC Administrative Office 2515 E. Mill Plain Blvd. Vancouver, WA 98661 This Policy is effective as of August, 2004. We reserve the right to change this Policy at any time and will post any changes to this Policy as soon as they go into effect. Please refer back to this Policy on a regular basis.",10);arrFiles[28]=new Array(29,"restoration.shtml","2004-08-27","IICRC - Restoration","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","To return your home or business to the safe, attractive condition it was in before a disaster, the IICRC recommends that you do not attempt to treat water or fire, smoke and odor damage yourself. A far more realistic solution is to hire a certified restoration firm for professional advice and assistance. Restoring a disaster-damaged home or business is a complex and challenging process that may involve multiple services, and several contractors and subcontractors. There isn \'t just one criterion for selecting a certified restoration firm to restore your home or business. Several combined factors must be considered: Education » Formal education in specific restoration as well as health and safety training » Certificate(s) of continuing education on new techniques and technology » Technician certification through a recognized industry organization Experience – including a wide range of restoration options Insurance – worker and liability After the fire trucks are gone, after a water source is fixed or eliminated, the damage has only just begun. Without rapid response from trained restoration professionals, both the scope and cost of a loss increases dramatically.",8);arrFiles[29]=new Array(30,"rug_cleaning.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Area rugs are the fastest growing segment of the carpet manufacturing market. They tend to be made of more delicate fibers, questionable dyes and woven constructions that can easily be damaged by do-it-yourself procedures or even professionals without adequate training and experience. Certified professionals are trained to recognize different fibers, constructions and types of rugs, along with their potential problems. They are able to respond with custom cleaning techniques and procedures that minimize problems on area rugs before they arise, while returning them to the clean, sanitary state that enhances the interior decor of any home or office.",5);arrFiles[30]=new Array(31,"search.html","2004-08-23","Search Engine Builder Standard -- Search this site","","","",1);arrFiles[31]=new Array(32,"upholstery_cleaning.shtml","2004-08-27","IICRC - Cleaning","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","To keep your furniture clean, it \'s necessary to conduct routine maintenance (e.g. vacuuming, immediate attention to spills), coupled with periodic cleaning by a certified technician every 12 to 24 months. Furniture and fabric manufacturers recommend that consumers not wait until severe soiling occurs before cleaning because the greater the soiling, the less the likelihood of restoring the fabric \'s original color, appearance and texture; and the greater adverse effect on indoor environmental quality. Regular cleaning of fabric and leather furnishings by a trained, certified professional can help restore your furniture \'s appearance, extend its life, and keep it looking like new. Moreover, certified professionals can offer simple suggestions to maintain a clean and healthy home or business environment overall.",5);arrFiles[32]=new Array(33,"water_damage.shtml","2004-08-27","IICRC - Restoration","iicrc, i.i.c.r.c., institute, inspection, cleaning, restoration, certification, association, certifying, inspector, master, cleaner, restorer, carpets, carpeting, rugs, training, firms, company, companies, techs, technician, technical","The Institute of Inspection, Cleaning and Restoration Certification, the Certifying Body for the Inspection, Cleaning and Restoration Industry, Representing Certified Firms and Technicians World-Wide - International","Restoring your home after water damage is a frustrating experience. Fortunately, natural disasters don \'t occur every day, and chances are you \'ll never have to deal with water damage from rising water or flooding. However, simple plumbing leaks or overflows are far more common. While dealing with water damage may seem fairly simple (mop or wet vacuum; fans used to promote evaporation), unfortunately, this fails to consider the degree to which water can penetrate into structural cavities and assemblies, creating trapped pockets of saturation. Too late, property owners become aware of the on-going effect of this trapped water on structural and contents materials, which may include: discoloration, warping, splitting, delamination, and musty odor and mold growth. The consequences of ineffective restoration - including possible health effects - are far too great to leave water damage improperly restored. Most property owners are not familiar with the essential steps and tactics for proper restoration, and naturally, they have a lot of questions. That \'s where the certified water restoration professional comes in. He or she will be qualified through formal training and experience to remove excess water efficiently, to promote efficient evaporation and to establish the dehumidification conditions necessary to stop on-going damage. Moreover, they can document the return of your property and contents to normal conditions to ensure that future problems will not be experienced.",6);arrFiles[33]=new Array(34,"resource/News Releases for Web site/Carpet Color Restoration Tips.pdf","2003-10-22","Document1","","","arpet Color Restoration  (NAPSA)--Carpets receive the g r e a t e r part of daily household a b u s e : pet stains, drink spills, food stains, soil and much more. But before you chuck the discolo r e d floor covering, consider a less-expensive alternative: professional color restoration.  Rather than replacing carpet, it \'s possible to restore the color-- and its beautiful appearance. W h e n a known or unknown menace causes a stain or discoloration that  ruins  perfect carpet c o l o r, the consumer should ultimately turn to a cleaning professional for help. To ensure profess i o n a l carpet restoration, the Institute of Inspection, Cleaning a n d Restoration Certification (IICRC) recommends hiring only certified professional carpet cleaning and restoration specialists. S i n c e the average  life  of a carpet is roughly 12 years, there \'s bound to be some damage along the way. However, with the help of trained professionals, your aging carpet can gain an extended life. To locate a carpet color correction specialist who is trained and certified by the IICRC, call (800) 835-4624 or visit www.iicrc.org.  C    ",365);arrFiles[34]=new Array(35,"resource/News Releases for Web site/Choosing the Right Carpet Cleaning Professional.pdf","2004-08-17","Choosing the Right Carpet Cleaning Professional.pdf","","","CHOOSING THE RIGHT CARPET CLEANING PROFESSIONAL  Not all carpet cleaners are alike. In fact, the difference in the quality of service between cleaners can be astounding. Add the abundance of equipment and technology available and choosing the best professional or firm can become difficult. Here are ten guidelines from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) that can help you make an informed choice. For additional information, visit www.certifiedcleaners.org. 1. Firms should carry adequate insurance, comply with licensing requirements and collect, report, and pay appropriate licensing fees and taxes. 2. Firms should require management and professionals to engage in formal ongoing training. 3. Firms should employ technicians who are specifically trained in carpet cleaning and who are certified by the IICRC. 4. The years of experience a firm has may reveal the proficiency of its professionals. 5. A firm \'s professionals should be able to answer basic questions regarding cleaning, maintenance, and spot removal procedures. 6. Firms should offer written cost estimations, consulting and pre-cleaning inspections. 7. Firms should be willing, when requested, to provide customers with references. 8. Reliable firms are usually members of international, national or regional trade associations. 9. Firms should provide value-oriented service including, but not necessarily limited to courteous personnel and quick complaint handling. 10. A firm \'s products should be used and disposed of in accordance with applicable local, state and federal laws and regulations.    ",60);arrFiles[35]=new Array(36,"resource/News Releases for Web site/Consumers Prefer Certified Professionals.pdf","2004-08-17","Consumers Prefer Certified Professionals.pdf","","","CONTACT: Charlie McDonald Fletcher Martin Ewing PR 404-720-8176 cmcdonald@fmeonline.com  News Release IICRC Survey Results: Consumers Prefer Certified Firms  VANCOUVER, WA ­ January 7, 2004 ­ The Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) has determined that consumers really do prefer firms that are trained by certified organizations. According to extensive consumer survey results, 72 percent of consumers consider training by a certification organization to be a valuable attribute when searching for a cleaning professional.  Consumers know that when they hire an IICRC-Certified Firm employing Certified Technicians, they have hired trained professionals who will ensure that work will be completed in accordance with the industry \'s highest standards,  said Ruth Travis, 2nd Vice-chair for IICRC.  The survey simply solidifies the importance of industryapproved certifications.  The survey was conducted by Edge Research, a leading consumer research firm. Results from the entire survey are available at no cost to IICRC-Certified Firms from the IICRC. Any firm with current IICRC ­Certified Firm status can access the information by going to the IICRC web site and entering the secure registrants section of the site. Specific instructions and passwords have been emailed to all Certified Firms. Companies seeking Certified Firm status can obtain information by contacting the IICRC Headquarters at (360) 693-5675. The survey can be printed as a PDF document from the site at www.iicrc.org. The Institute of Inspection, Cleaning and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. Founded in 1972, IICRC is the largest non-profit registry of inspectors, cleaners and restorers serving the U.S., Canada, Great Britain and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for certified firms, technicians and inspectors. -End-    ",59);arrFiles[36]=new Array(37,"resource/News Releases for Web site/Flood Damage Repair.pdf","2004-08-17","Flood Damage Repair.pdf","","","Restoring Your Home After Disaster Strikes  As a result of the recent flooding disaster, your home looks like a river has run through it. Everything is a mess. Your carpet, upholstery, hard flooring and structural components appear to be ruined. Life, as you know it, is over. Well maybe not. There are many ways to treat and reclaim your waterdamaged home. To return your home to the safe, attractive condition it was in before this disaster, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends that you do not attempt to treat water damage yourself, but hire a certified water restoration firm. IICRC is a certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. A certified water restoration professional will assess and repair damage caused by the water, as well as the ongoing, often hidden, damage to ceilings, walls and contents caused by moisture in the air. Additionally, IICRC recommends taking the following initial steps to restore your home: · · · · · To protect yourself, stay away from contaminated water or electrical hazards If safe to do so, turn off circuit breakers supplying electricity to wet area, and unplug and remove small electrical appliances located in wet rooms Move furnishings out of wet areas, or put furniture on blocks to prevent moisture absorption and staining Pin up draperies and upholstery skirts to prevent watermarks Ask your insurance agent or adjuster for referrals of firms qualified to handle water restoration work and with a reputation for quality work. Or, contact IICRC for a referral of certified water restoration firms in your area via (800) 835-4624 or www.iicrc.org. An IICRCCertified Water Restoration Technician is trained to identify hidden pockets of saturation using special electronic detectors. The organization is committed to providing you with service providers based on the highest level of honesty and integrity.  There isn \'t just one criterion for selecting a certified water restoration firm to restore your home. Several combined factors must be considered: · Education o Formal education in water restoration as well as health and safety training o Certificate(s) of continuing education on new techniques and technology o Technician certification through a recognized industry organization Experience Insurance ­ worker and liability  · ·  The water restoration industry evolved considerably in the latter part of the 20th century. The original concept of wet-vacuuming water and opening windows to allow natural drying of structure and components over a prolonged period has long since been replaced with sophisticated equipment and technology. It became evident that water damage not only affects the structure and contents of the home, but it also impacts your health if restoration is not performed properly. The increase in    microorganisms present, or in the conditions of the building that may promote microbial amplification, is of major concern. Timely response to water damage is essential to prevent progressive damage, amplification of microorganisms and to minimize potential adverse health effects ­ as well as minimizing the need for costly replacement or reconstruction of affected contents and structures. Fortunately, natural disasters don \'t occur every day, and chances are you have never had to deal with water damage from flooding. As a result, you are probably not familiar with the proper steps and tactics of the restoration process and naturally have a lot of questions. Don \'t hesitate to ask your certified water restoration professional, because increasing your knowledge will ensure that your home is properly restored. There are unique circumstances for every water restoration project. However, there are standards for defining criteria and methods to be used for assessing water damage and establishing restoration procedures. Water restoration consists of the following components: · Loss Assessment and Evaluation. A loss assessment of the water-damaged structure must be performed in order to collect data needed to determine the degree of loss to the physical structure and its contents. The collection of data may include interviews, site inspections and physical and instrumental measurement. An evaluation based on the data collected during the loss assessment must be performed in order to determine and prioritize health and safety precautions for workers and occupants. The evaluation also serves to define and prioritize mitigation and restoration activities. Categorization of Water in Water Damage. A categorization of the level of contamination of water in a damaged structure is required to perform loss assessment and evaluation activities. The category of water contamination must be considered so that procedures can be used for processing water-damaged structures and materials. Water damage is divided into three general categories ­  clean,   gray  (minor contamination) and  black  (major contamination). Principles of Drying. There are four general principles used in drying water-damaged structures and materials ­ excess water removal, evaporation, dehumidification and temperature control. All four must be considered in every phase of the drying job. Structure and Content Considerations. Following the application of drying principles to remove excess water and promote evaporation and dehumidification, additional restoration procedures may be necessary for structural materials and contents. Items that should be examined for damage and necessary restoration measures include contents, HVAC systems, basements, crawlspaces, attics and structural components and materials. Monitoring. The damaged structure must be monitored starting with the initial loss assessment and evaluation, and continuing throughout the restoration process. It is highly recommended that certified water restoration professionals establish a moisture content or drying goal for affected building materials and contents items. Daily monitoring procedures may include temperature and humidity readings, updating progress reports and checking the moisture content of structural wood and other materials with a moisture meter. Final Inspection and Completion. At the conclusion of a restoration project, a final inspection, including the implementation of completion procedures, is performed. During final inspection and completion procedures, it is important to confirm that the structure and contents have been returned to a pre-loss condition and that materials have met the predetermined drying goals.  ·  ·  ·  ·  ·    When insurance is available to cover water losses, make sure that your insurance agent and the certified water restoration professional communicate so that each are clear on the general policy provisions and procedures. Certified water restoration professionals generally divide insured losses into three phases: mitigation, coordination and restoration. Restoring your home after a flood is a frustrating experience, but if you hire an IICRC-Certified Firm specializing in water restoration, you can be assured that the job will be conducted in accordance with the industry \'s highest standards and your home will be back to normal as soon as possible. FOR MORE INFORMATION, CONTACT: Joie Schmitz Fletcher Martin Ewing Public Relations Tel: 404-720-8187 E-mail: Jschmitz@fmeonline.com    ",147);arrFiles[37]=new Array(38,"resource/News Releases for Web site/Home Fire Resotoration After the Smoke Clears.pdf","2004-08-17","Home Fire Resotoration After the Smoke Clears.pdf","","","CONTACT: Craig Eldon Fletcher Martin Ewing PR 404-720-8122 celdon@fmeonline.com  Home Restoration After The Smoke Clears  Smoke damage from forest fires can be as harmful to your home as that from more typical fires. Forest fires may create significantly more destruction because of the amount of smoke generated, the length of exposure and the widespread coverage areas of the smoke. And what is often not understood, is that after the smoke clears and the ashes have fallen, the damage is just beginning. To refurbish a smoke or fire damaged home and return it to its original condition, the Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends that you contact a professional who is certified in fire and smoke damage restoration. Homeowners may be tempted to perform complete clean up on their own, but many times this can make conditions worse. Professional restoration technicians are always time conscious. They know that damage increases and restoration costs escalate the longer neutralization, corrosion control and cleaning is delayed. When homeowners prolong the restoration of their home, they extend the effects brought on by the smoke exposure. Below is a timeline of the effects of fire and smoke on a home. Within Minutes Acid soot residues cause plastics to yellow; small appliances located close to the source of combustion discolor; highly porous materials (marble, alabaster) discolor permanently. Within Hours Acid residues stain grout in bathrooms; fiberglass bath fixtures yellow; metals tarnish, counter tops may yellow; finishes on appliances, particularly refrigerators that extend into the heat line, may yellow; furniture finishes may discolor. Within Days In time, acid residues cause painted walls to yellow permanently; metal corrodes, pits and rusts; wood furniture requires refinishing; vinyl flooring requires refinishing or replacement; clothing becomes soot stained; upholstery stains permanently. Within Weeks Restoration costs escalate tremendously. Synthetic carpet fibers may yellow or discolor permanently; silver plate is corroded permanently; glass, crystal, china may require replacement due to severe etching and pitting caused by prolonged exposure to acid soot residues. - More Cleaning up soot residue must be done as quickly as possible. During combustion soot residue is carried by humidity, volatile vapors and air currents to surfaces throughout a structure, and deposited. This deposition process occurs repeatedly until combustion ends, with soot residue building up on surfaces layer-by-layer. By the time restoration technicians arrive, the hardened, lacquer-like soot residue may be quite difficult to dissolve and remove.    In addition to the removal of residue, ridding your home of its smoky odor is necessary. Professionals use this four-step process to remove odors: · · · Remove the source of the odor, including unsalvageable debris that contributes to odor generation and recontamination of cleaned and deodorized areas. Physical removal of odor causing residue through cleaning of salvageable surfaces and items. Recreate the conditions of odor penetration and apply an appropriate odor counterbalance. This is accomplished with direct application of deodorants, or by generating a deodorizing fog that seeks out and combines with the odor causing substances. Finally, seal salvageable surfaces that are inaccessible or slightly scorched - not only for aesthetic purposes, but primarily to encapsulate odor and prevent progressive recontamination.  ·  Understanding the effects of a fire can help homeowners evaluate the damage to their home. By learning more about residue clean up and deodorization after a fire, you can minimize the need for costly repair. Don \'t hesitate to discuss these procedures with a trained fire and smoke restoration professional, because increasing your knowledge will ensure that your home is correctly restored. Fire and smoke restoration experts can help you get your home and furnishings back to a  pre-loss  condition. Remember, in many cases, attempting the clean-up process your self may only make matters worse. IICRC-Certified Firms and Technicians have the experience, training and knowledge to assess the damage and restore your home and belongings. To locate an IICRC-Certified Firm near you visit the IICRC web site at www.iicrc.org or call 1-800-835-4624. About IICRC The Institute of Inspection, Cleaning and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. Founded in 1972, IICRC is the largest non-profit registry of inspectors, cleaners and restorers serving the U.S., Canada, Great Britain and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for certified firms, technicians and inspectors. - End -    ",89);arrFiles[38]=new Array(39,"resource/News Releases for Web site/IICRC Standard Cited as OSHA Resource.pdf","2004-08-17","IICRC Standard Cited as OSHA Resource.pdf","","","For Immediate Release  OSHA Cites New IICRC Mold Standard as Online Resource  VANCOUVER, Wash. ­ June 21, 2004 ­ The newly-developed S520: Standard and Reference Guide for Professional Mold Remediation is establishing the Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) as a credible resource not only in the mold industry, but health and safety industries as well. Recently, the Occupational Safety & Health Administration (OSHA) has included the new mold standard on their list of Indoor Air Quality resources and mentions that the standard,  when properly applied, can assist remediators and others in determining criteria that trigger remediation activities or confirm remediation success.  To view the OSHA resource site, visit: www.osha.gov/SLTC/indoorairquality/otherresources.html The IICRC mold standard was developed to address a number of industry concerns regarding mold remediation. Some of the topics covered in the standard include: ß ß ß ß ß ß ß ß Health effects from indoor mold contamination (building-related disorders, etc.) Properly addressing health and safety issues (PPE, respirators, etc.) Recognition of major mold problems Training and experience requirements for professionals involved in mold remediation Liability issues (documentation, contracts, communication, insurance, etc.) involved in mold remediation Proper use of engineering controls to eliminate or greatly reduce crosscontamination occurrences Judging when contents can be cleaned and when they should be disposed Use of proper techniques to clean and restore building components and contents  The Institute of Inspection, Cleaning, and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning, and restoration industry. Founded in 1972, IICRC is the largest nonprofit registry of inspectors, cleaners, and restorers serving the U.S., Canada, Great Britain, and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials, or promote specific product brands, cleaning methods, or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for Certified Firms and Inspectors. -EndCONTACT: Craig Eldon Fletcher Martin Ewing PR 404-720-8122 celdon@fmeonline.com    ",83);arrFiles[39]=new Array(40,"resource/News Releases for Web site/Repairing Your Home in Frigid Temperatures.pdf","2004-08-17","Repairing Your Home in Frigid Temperatures.pdf","","","News Release  The IICRC Responds to America \'s Frigid Temperatures VANCOUVER, WA ­ January 2003-- When recent extreme cold weather struck many areas of the nation, the Institute of Inspection, Cleaning and Restoration Certification (www.iicrc.org) responded as an authority on pulling the pieces back together for home and business owners. With the aid of local television, radio and newspapers, the IICRC provided up-to-the-minute, credible guidelines on water damage restoration caused by broken water pipes. Beginning with the Southern states, the Institute took immediate action. The media were notified that the Institute of Inspection, Cleaning and Restoration Certification (IICRC) had prepared updated water restoration guidelines for homeowners, and that the Institute also had a network of IICRC-Certified professionals available for interviews to get the right information to victims. Similar efforts were made in all other affected states to provide water damage advice as the situation needed.  Working with our PR firm in Atlanta, we \'ve developed a rapid response process to get the word out to consumers, through local television and daily newspapers, about the benefits of using IICRC-Certified Firms,  explained Ruth Travis, Chairman of the IICRC Marketing Committee.  When water damage from weather related conditions occurs, IICRC-Certified Firms in the area are contacted to assess their willingness and availability to participate in a media interview. Then we pitch the story to the media. Positive results so far indicate the process will be a big success, and victims of natural disasters can get their homes and lives back in order sooner.  The Institute of Inspection, Cleaning and Restoration Certification is the certification registry that develops and monitors educational programs and standards for the inspection, cleaning and restoration industry. Founded in 1972, IICRC is the largest non-profit registry of inspectors, cleaners and restorers serving the U.S., Canada, Great Britain and Australia. IICRC is owned and controlled by 16 regional and international industry trade associations. IICRC does not own schools, employ instructors, produce training materials or promote specific product brands, cleaning methods or systems. It approves schools and instructors that meet the criteria established by the IICRC. IICRC also serves as a consumer referral source for certified firms, technicians and inspectors. -EndCONTACT: Charlie McDonald Fletcher Martin Ewing PR 404-720-8176 cmcdonald@fmeonline.com    ",69);arrFiles[40]=new Array(41,"resource/News Releases for Web site/Spring Cleaning Tips.pdf","2003-10-23","Spring Cleaning Tips.pdf","","","  ",221);arrFiles[41]=new Array(42,"resource/News Releases for Web site/The Importance of Vacuuming.pdf","2004-08-17","The Importance of Vacuuming.pdf","","","The Importance of Vacuuming  Regular cleaning and maintenance are needed to keep your carpet looking fantastic year after year. During everyday use, soil clings to carpet fibers and dulls the carpet \'s beauty. Soil accumulation can also damage carpet fibers by cutting them and increasing the appearance of  wear.  The Institute of Inspection, Cleaning and Restoration Certification (IICRC) recommends that you routinely remove dry soil with vacuuming to preserve the carpet \'s life. Here are some important things to remember: 1. 2. 3. 4. 5. Use a hepa-type bag. Replace the bag when it is half to two-thirds full. Use attachments to vacuum room edges carefully; dust accumulates there. Since vacuuming only removes about 75 percent of soil Use a professional cleaner regularly to complete the cleaning process.  If attached soils are not removed with regular cleaning, not only is the life of the carpet reduced, an unhealthy condition may be created. Minute particles, especially those that can be inhaled, can be effectively removed with professional vacuuming and cleaning. Professional carpet cleaners can perform thorough dry soil removal using professional vacuum cleaning equipment. They have a better understanding where soil accumulate in carpet, its impact on occupants \' well being, and a better understanding of vacuuming techniques that result in maximum particle soil removal. Professional cleaners should always vacuum a carpet prior to performing steam cleaning. For additional information, visit the IICRC at www.certifiedcleaners.org or the Carpet and Rug Institute at www.carpet-rug.com.    ",62);arrFiles[42]=new Array(43,"resource/News Releases for Web site/The Truth About Mold.pdf","2003-10-22","Document1","","","( N A P S A ) -- M o l d becomes a p r o b l e m inside a home when there \'s excessive humidity or moist u r e . The problem can originate from sudden water releases, like a b u r s t pipe or large spill, or a chronic condition such as a leaking r o o f or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It \'s always best t o have the mold assessed and removed by a certified professional. T h e non-profit Institute of I n s p e c t i o n , Cleaning and Restoration Certification (IICRC) recommends that homeowners contact a certified professional to ensure that mold is removed correctly and occupants are protected throughout the job. Typically, to contain a n d prevent further contamination, certified professionals can: 1. Verify that the moisture source has been eliminated 2. Contain the area to prevent cross contamination 3. Create negative pressure to prevent mold from spreading 4. Recommend an environment a l professional to evaluate the mold problem 5 . Vacuum affected areas u s i n g equipment with high efficiency filters 6 . Remove and correctly disp o s e of heavily contaminated materials 7. HEPA vacuum exposed pockets of growth 8. Dry remaining materials For more information on prev e n t i n g mold in your home or b u s i n e s s , or to locate an IICRC C e r t i f i e d Firm near you, visit w w w. i i c r c . o r g or call (800) 8354624.  he Truth About Mold  T    ",371);arrFiles[43]=new Array(44,"resource/News Releases for Web site/The Truth About Sewage.pdf","2003-10-16","Untitle","","kw 1222","  ",44);arrFiles[44]=new Array(45,"resource/News Releases for Web site/Tips for Choosing a Restorer.pdf","2003-10-22","kw1118 clean","","","Choosing Restorers  ( N A P S ) -- I f you \'re floored by the number of services that clean carpets and upholstery or restore homes after water or fire damage, you \'re not alone.  C o n s u m e r s can find help w h e n choosing professional cleaning services. New technological advents in the cleaning and restoration industry have led to an increasing number of companies in the field. The variety of choices can make it difficult for consumers to be certain t h e company they contract with doesn \'t take them to the cleaners. That \'s one reason experts suggest only working with businesses certified by organizations such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC). The group can help consumers choose services ranging from carpet cleaning to mold and microbial remediation. More than 30 years old, the IICRC is a non-profit certification body founded to set standards for the inspection, cleaning and restoration service industries. IICRC certified firms must show proof of insurance, provide ongoing education for their workers and stay active in their industry by attending seminars, workshops and conventions. For a list of certified firms and technicians visit www.iicrc.org or call 1-800-835-4624.    ",446);